Politique de confidentialité

1. Introduction

Bienvenue sur Seine River Tour (« nous », « notre », « nos »). Nous exploitons un site d’information proposant des contenus sélectionnés sur les croisières sur la Seine et le voyage à Paris, ainsi que des recommandations de visites choisies avec soin via notre partenariat d’affiliation avec Tiqets et/ou GetYourGuide. Nous nous engageons à protéger votre vie privée et à faire preuve de transparence sur la manière dont nous collectons, utilisons et partageons vos informations personnelles sur notre site.

2. Informations que nous collectons

2.1 Information You Provide

• Coordonnées : adresses e-mail et messages lorsque vous nous contactez à info@seinerivertour.com pour des demandes liées au site
• Retours : commentaires, suggestions ou avis sur le contenu de notre site et nos recommandations de visites Seine / Paris
• Abonnements newsletter : adresses e-mail si vous choisissez de recevoir des conseils de voyage et recommandations de croisières Seine / Paris

2.2 Information Automatically Collected

• Website Analytics: Browser type, device information, pages visited, and time spent on our site
• Affiliate Tracking: Click-through data when you visit Tiqets and/or GetYourGuide through our referral links
• Location Data: General location information for map services and personalized Paris / Seine tour recommendations
• Cookies and Tracking: Small data files to improve your browsing experience and track affiliate referrals

3. Services tiers

3.1 Tiqets and/or GetYourGuide Affiliate Partnership

We are an affiliate partner of Tiqets and/or GetYourGuide. When you click our Seine River / Paris tour recommendation links or "Book Now" buttons:

• You are redirected to Tiqets and/or GetYourGuide's secure platform
• Your booking and payment information is processed entirely by Tiqets and/or GetYourGuide and their tour suppliers
• La politique de confidentialité de Tiqets et/ou GetYourGuide s’applique à l’ensemble de vos données de réservation
• We may receive anonymous commission data for successful bookings (no personal customer information)
• Affiliate tracking cookies may be set to track referrals from our website

Politique de confidentialité Tiqets : https://www.tiqets.com/en/privacy-policy

Politique de confidentialité GetYourGuide : https://www.getyourguide.com/c/privacy-policy

3.2 Mapbox Services

Our interactive Paris / Seine location maps are powered by Mapbox, which may collect:

• Location data for map display and Seine riverfront navigation
• Map interaction data (zoom, pan, markers clicked)
• Device and browser information

Politique de confidentialité Mapbox : https://www.mapbox.com/privacy/

3.3 Analytics and Tracking

We use analytics services to understand how visitors use our website and improve our Seine River / Paris content recommendations:

• Google Analytics for website traffic analysis and tour content performance
• Affiliate conversion tracking to measure Paris / Seine tour recommendation effectiveness
• User behavior analysis to enhance our Seine River travel content and user experience
• Heatmap tracking to optimize website layout and Seine cruise tour information presentation

4. Comment nous utilisons vos informations

• Content Improvement: To enhance our Seine River / Paris travel guides, tour recommendations, and website functionality
• User Experience: To personalize Paris / Seine tour recommendations and improve website navigation
• Affiliate Tracking: To track referrals to Tiqets and/or GetYourGuide and measure Seine River tour recommendation effectiveness
• Customer Support: To respond to website-related inquiries and provide Paris / Seine travel information
• Newsletter & Updates: To send Paris and Seine cruise travel tips, new content, and curated tour recommendations (with consent)
• Legal Compliance: To comply with applicable laws and protect our legitimate business interests

5. Partage des informations

We do not sell your personal information. We may share your data with:

5.1 Service Providers

• Tiqets and/or GetYourGuide: Anonymous affiliate tracking data for commission purposes (no personal customer information)
• Website Hosting: Technical data necessary for website operation and security
• Analytics Partners: Aggregated website usage data to improve our Seine River / Paris content and recommendations
• Email Service Providers: Contact information for newsletter delivery (only with your consent)

5.2 Legal Requirements

We may disclose information when required by law, to protect safety, or to defend our rights.

6. Cookies et technologies de suivi

6.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our Seine River / Paris content
• Affiliate Tracking Cookies: Track referrals to Tiqets and/or GetYourGuide for commission purposes
• Preference Cookies: Remember your settings and personalize Paris / Seine tour recommendations
• Third-Party Cookies: From Tiqets and/or GetYourGuide, Mapbox, and analytics providers

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality, personalized Paris / Seine tour recommendations, and our ability to track affiliate referrals.

7. Sécurité des données

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure hosting with regular security updates
• Limited access to personal information
• Regular security assessments and monitoring

Note: All booking and payment data is processed securely by Tiqets and/or GetYourGuide and their tour suppliers using industry-standard security practices. We do not handle any booking or payment information directly.

8. Vos droits

Depending on your location, you may have rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

9. Transferts internationaux de données

Your information may be transferred to and processed in countries other than your own, including:

• United States (where our website is hosted)
• Netherlands and Germany (Tiqets and/or GetYourGuide operations and local tour suppliers)
• European Union (various service providers)
• Other countries where our service providers operate

We ensure appropriate safeguards are in place for international transfers.

10. Vie privée des enfants

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

11. Modifications de cette politique

Nous pouvons mettre à jour cette politique de confidentialité périodiquement. Nous vous informerons des changements importants en :

• Posting the updated policy on this page
• Mettant à jour la date de « dernière mise à jour »
• Sending email notifications for significant changes (if we have your email)

12. Coordonnées de contact

Si vous avez des questions concernant cette politique de confidentialité ou nos pratiques en matière de données, veuillez nous contacter :